01 / 05Rooms & Standards
Room CleansDetailed Room InspectionArrivals
Protect your room standard from the clean to the moment a guest walks in.
Rooms & Standards
Room Cleans
Every room verified before the next guest.
- Schedule
- Assign
- Clean
- Inspect
- Ready
One connected flow for scheduling, cleaning and inspecting rooms before the next guest arrives.
Why it matters
Your team sees live cleaning status and cleaning times, and maintenance or presentation issues are caught before arrival.
A second set of eyes on every room
The room is photographed and checked against the hotel's Golden Image — a photo of that space at its best. Philly reviews it before sign-off, so anything that needs another look is picked up straight away.
What's included
- Automatic scheduling and assignment
- Live cleaning status for every room
- Comparison with your Golden Image
- Philly's feedback before sign-off
Rooms & Standards
Detailed Room Inspection
Catch room defects before the guest does.
- Inspect
- Capture evidence
- Identify issue
- Task if needed
- Resolve
A deeper, scheduled inspection covering the areas and physical conditions an everyday clean may miss.
Why it matters
Hidden issues are found before they affect guests or grow into bigger problems.
How Philly helps
Philly helps compare inspection photos against the hotel's Golden Images as management gives the room a more detailed check.
What's included
- Scheduled deep inspections
- Photo evidence in the app
- Hidden condition issues flagged
- Issues passed straight into Tasks
Rooms & Standards
Arrivals
Ready for the guest.
- Arrival
- Room check
- Philly's review
- Action if needed
- Guest check-in
A pre-arrival process that brings the day's arrivals into HouseProud and checks that each room is ready.
Why it matters
Room-standard issues are caught before check-in and connected directly to action. Arrivals links your rooms to the guest's stay.
How Philly helps
Philly checks the first-impression photos taken before guests arrive against the relevant Golden Images and helps flag anything that may affect that first impression.
What's included
- The day's arrivals in HouseProud
- Room readiness checked
- Philly's review before check-in
- Outstanding items passed into Tasks
Where management sees it
What happens here shows up in Right Swipe.
See what needs your attention.
We'll show you Right Swipe with a day that looks like yours.