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Performance ReviewsDisciplinary Enquiry
Support the people responsible for your hotel's standards — recognise strong work early and handle difficult processes properly.
People
Performance Reviews
Recognise strong performance and close skill gaps early.
- Schedule review
- Assign owner
- Structured review
- Identify gaps
- Suggested next steps
Managers schedule and carry out structured reviews covering housekeeping, operations and service.
Why it matters
Shows development needs, skill gaps and strong performance, so good work is recognised.
How Philly helps
Once a review is complete, HouseProud suggests next steps for that person's development.
What's included
- Scheduled and assigned reviews
- Department-specific reviews
- Strengths and skill gaps
- Suggested development steps

People
Disciplinary Enquiry
Handle enquiries correctly and consistently.
- Capture enquiry
- Guided actions
- Collect evidence
- Advice
- Central record
A process developed with labour lawyers that guides managers through each stage to closure.
Why it matters
A complex process becomes consistent, with a clear record of every step.
What's included
- Guidance through to closure
- Evidence linked to the person
- Advice for the manager along the way
- One consistent record
Where management sees it
What happens here shows up in Right Swipe.
See what needs your attention.
We'll show you Right Swipe with a day that looks like yours.