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05 / 05Management

MGT Tasks

Turn hotel-wide activity into decisions, owners and follow-through.

A manager checking the day on her phone

Management

MGT Tasks

Every open issue in one agenda, with an owner against it.

  1. Operational issue
  2. Management review
  3. Assign action
  4. Follow through
  5. Improve

A management process that brings operational issues and actions together for review.

Why it matters

Hotel activity turns into owned actions — and recurring problems get addressed, not just discussed.

What's included
  • One central agenda
  • Issues brought forward automatically
  • Decisions and owners recorded
  • Follow-through you can see

Operational insight

Your information doesn't stop at the task.

HouseProud brings operational activity together to give management a clearer view of performance, patterns and the areas that need attention. Here's an example from one hotel.

94.8/100
Average score across 25 guest reviews, set beside what the team saw at check-in and check-out.
913
Times the team was asked to take a second look at a room clean or an arrival.
1.3 days
Typical time to fix a reported issue, with the few slow ones clearly flagged for follow-up.

Eleven Hotel, Plettenberg Bay · 9 Aug – 22 Sep 2026

View the full report
Cover and summary of the Eleven Hotel operations report
01 / 05Next areaRooms & StandardsRoom Cleans · Detailed Room Inspection · Arrivals

Where management sees it

What happens here shows up in Right Swipe.

How Right Swipe works

See what needs your attention.

We'll show you Right Swipe with a day that looks like yours.